In today’s world, adherence to clearly-defined quality standards is increasingly important, especially in international business. Amongst other aspects, this includes ongoing learning and continual improvement processes, service and the ability to adapt to constantly evolving markets and customer requirements.
These complex demands can be met by a process-oriented QM system based upon ISO 9001. This standard already forms the basis for quality assurance and quality management for many organizations in a wide range of different sectors.
A functioning management system enables individual company structures to be precisely tailored to meet the specific needs and specifications of the customer. Operating procedures can subsequently be flexibly designed in a manner that enables everyone to benefit.
Target groups for certification
A QM system according to ISO 9001 forms an ideal basis for modern organizations of all sizes both on the national and international level to demonstrate their expertise and efficiency. Internal work processes, responsibilities and competencies are taken into consideration, as is the regulation of processes when working with customers and business partners. This series of standards is characterized in that it can be applied across all sectors in both production companies and service organizations. ISO 9001 enjoys worldwide comparability, as well as compatibility with other management systems.
Benefits of certification
- Sustainable quality assurance
- Identification of potential for improvement and savings
- High level of customer and employee satisfaction
- Image enhancement
- Risk minimization
- Better cost-effectiveness through process improvement
- Enhanced competitiveness
- Fulfilment of specific customer requirements
- Certification content
- Continuous improvement
- Non-conformity prevention
- Reduction of variation and waste in the supply chain
- Identification and monitoring of quality-related costs
- Product liability and product safety
- Determination of employee and customer satisfaction
- Separate consideration of product and process development
Interdisciplinary cooperation
What is ISO Quality Certificate?
ISO 9001 Certificate, or ISO Quality Certificate with its other common name, is given to companies that implement the ISO 9001 standard and verify it through independent accredited certification bodies. ISO 9001 Certificate shows that companies have implemented the requirements of this standard in all aspects of their businesses. When ISO certificate is mentioned, ISO 9001 is the first document that comes to mind in all sectors and consumers. When companies start their activities, they usually take care to obtain this document in the first place.
What are ISO Documents?
Today, there are many international standards developed and published by ISO (International Standardization Organization). These standards can be updated when there is a new requirement regarding the product, service, industry, customer, method, etc. Also, new standards are published from scratch when a new need arises. ISO already has tens of thousands of standards. Some of these constitute a basis for the entire business world and need to be established in enterprises within the framework of a management system. As Aşan Consulting, some of the ISO documents we provide consultancy services to organizations in preparation, implementation, verification, development and other stages are:
-ISO 9001 Quality Management System Certificate
-ISO 10002 Customer Satisfaction Management System Certificate
-ISO 13027 Hygiene and Sanitation System Certificate
-ISO 13485 Medical Devices Management System Certificate
-ISO 14001 Environmental Management System Certificate
-ISO 16949 Automotive Management System Certificate
-ISO 20000 Information Technologies Management System Certificate
-ISO 22000 Food Safety Management System Certificate
-ISO 22301 Business Continuity Management System Certificate
-ISO 27001 Information Security Management System Certificate
-ISO 31000 Enterprise Risk Management System Certificate
-ISO 45001 Occupational Health and Safety Management System Certificate
-ISO 50001 Energy Management System Certificate
How to Get ISO Certificate?
The steps to be followed to obtain an ISO Certificate may vary depending on the requirements of the relevant ISO standard, the company´s field of activity, size and processes. However, we can say that the steps to be taken in the ISO certification process are similar in general. Accordingly, the organization that wants to obtain an ISO Certificate should follow these steps in summary:
1. Preparation for Certification
In the first step after deciding to obtain an ISO Certificate, a preparation process must be carried out within the company. During this process, some preparatory meetings should be held with the participation of the company´s senior managers, quality systems officers and other relevant employees. In addition, during the process of obtaining ISO certification, interviews should be made with the managers of the company that will receive consultancy services. Training should be provided on the scope of the said standard, how it will be applied, certification procedures, etc. These trainings are usually given by consulting firms. Issues such as who will carry out the certification process on the company side and who will lead the executive team, etc. should be clarified.
2. Project Planning
After the preparation phase is completed, it is determined how ready the business is to receive the ISO certificate to be requested. At this point, the current situation of the company is analyzed and the deficiencies related to the scope of the document and what to do to eliminate them are determined. In addition, issues related to the management structure of the company are discussed with the project team, namely the managers, employees and the officials of the consulting firm. A more concrete project plan for certification is prepared by evaluating the resources used by the company, the procedures it implements, the current workforce, stakeholder relations, etc. For example, it may be necessary to hire new people, purchase new software or make new investments to establish, operate and/or develop the certification system. All these issues should be comprehensively evaluated during the project planning phase.
3. Certification Trainings
Today, there are basic ISO trainings that education, consultancy and certification bodies usually give for informational purposes. But at this stage These are company-specific trainings. In other words, training by evaluating the progress and scale of the hotel, receiving, harsh evaluation and evaluation for products and services. In this context, these purposes, the duration of these profile trainings. Different training training may be provided for some different individuals or teams. The purpose of these trainings is not to inform about the ISO Document, but to have knowledge about it.
4. Setting up the System
A management system is established and implemented in all standards such as ISO 9001, 14001, 45001, 22000. A written statement regarding a requirement of the standard should be prepared. Also, for commercial use (preparing for commercial production, packaging, doing business, etc.). From the designation of this design, it should not be overlooked. A preparatory system should be developed for all these considerations regarding the ISO standard. It will be measured, planned and optimized until close to ISO management. This stage is the necessary actions related to all issues.
5. Implementation of the System
This stage is the step in which the management system necessary for the preparation of the said ISO settings is implemented. The system is observed and begins to be observed. Quick sample exercises are done. In this process, it is applied in a specific process or a section, not the entire system plan. The system is corrected and improved. It is an unexpected approach to reach an application comprehensively to extend the scope. Actions consisting of content that is found to be incomplete and / or incorrect regarding the application, immediately.
6. Certification
ISO certification is a right of adoption. At this stage, an application is made to an accredited certification, which is the approval of the requested ISO document. Next, the software of the certification tools performs audits from the product documentation to the audit and at the plant sites. After these examinations, corrective / applicable applications can be requested from the applied company. If this company is trying to work with a company firm. After all inspection and review options, it is made available for use in the ISO practice.
